S Lance Smith – Sr. Technical Writer (Updated March 2020)

Professional Technical Writer Summary

An agile-driven technical writer who documents multiple layers of a customer's software/hardware solution—client interface, business rules, system administration, customer support, and data storage.  Create documents to meet customer needs: users—key installation and usage procedures, system administrators—system configuration and updates, developer—APIs/SDKs and UML design requirements.  Skilled at developing multiple media documentation, XML document technologies, Internet standards, customer-focused help systems, and extensive desktop publishing.

Key Contributions

Professional Resume

Significant Accomplishments

Professional Documentation Samples